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All your customers' orders in one place, already readable.

Voice messages, emails, photos and app orders land in the same panel, read and turned into lines linked to your price list. You confirm, the route builds itself, the packing slips come out ready.

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Voice messages and emails read on their ownLines linked to your price listPicking and route in one tap
Incoming ordersGreen Valley Produce · Thursday's routeReading
CustomerChannelLinesAmountStatus Marta's TrattoriaChicago · Tue 6:10 PMOrdinoo4$148to confirm Bistro 44voice message · Tue 11:12 PM——transcribing Belvedere Hotelemail · Wed 6:40 AMEmail——reading The Harbor HouseChicago · Wed 7:05 AMOrdinoo6$212to confirm Vitale Cateringvoice message · Wed 7:30 AM——transcribing Aurora BakeryChicago · Wed 7:41 AMOrdinoo2$64to confirm
0 orders for Thursday, all as lines: none to copy outConfirm all
Today

Forty voice messages at 11 pm, copied out at 6.

Customers order however it comes to them: a voice message at the end of service, a photo of the list, an email at seven. Someone in the office listens to them one by one and copies them into the system before the route. An error every now and then, and the missing case you find out on the packing slip.

  • One channel per customer

    WhatsApp, email, phone, a different app for each one.

  • Copied out by hand

    Two hours every morning, before the van leaves.

  • An error every now and then

    "10 cases" heard as "two": you find out at receiving.

Last night's orders
Voice messages38
Emails and photos11
Hours to copy them out?
Packing slip 114210 cases ordered, 9 received
From any channel

The customer orders however they like, you receive it as lines.

Voice message, photo, email, or directly from the Ordinoo app: every order is read, linked to your price list and turned into lines with product, quantity and price. The three lines with a doubt it puts in front of you; the other two hundred are ready for the route.

From any channel, as linesLast night
Arrived from0orders: 21 voice messages, 11 emails, 17 from the app
Turned into0lines linked to your price list
To ask about0lines with a doubt: you confirm them
The voice message stays attached: if a customer disputes, you listen again

No customer has to change their habits.

Those who use Ordinoo send you orders already structured. Those who send voice messages keep sending voice messages: Ordinoo reads them. You see only lines, with the voice message attached for when you need to listen again.

  • Voice messages and photos transcribed

    With the original attached to the order.

  • Linked to your price list

    "Peeled tomatoes, ten" becomes Peeled tomatoes #10 × 10 cs at 4.20.

The route

Picking for the warehouse, the route for the van.

Once the orders are confirmed, the route is ready: how much to pick of every product, for whom, in what delivery sequence. The packing slips come out of the same place, and the customer who uses Ordinoo receives it already read, without photographing it.

  • Totals per product

    64 cases of peeled tomatoes, 12 customers: picked once.

  • Packing slips already ready

    For your van and for the customer's app.

Thursday's picking49 orders
ProductTotalCustomersFor whom Peeled tomatoes #1064 cs12Marta's 10, Harbor 8, Belvedere 6, others 9 Lemons185 lb9Bistro 44 12, Marta's 8, others 7 Zucchini130 lb11Belvedere 14, Vitale 10, others 9 Potted basil46 ea8Marta's 6, Aurora 4, others 6 Arugula49 lb7Harbor 6, Bistro 44 4, others 5
By product for the warehouse, by customer for the vanPrint the route
From voice message to invoice

An order that comes in clean goes out paid without arguments.

If the order is read right at 11 pm, the packing slip is right at 7 and the invoice matches at month-end. For the customer using Ordinoo, reconciliation is automatic: fewer disputes, fewer credit memos, payments on time.

  • From the voice message

    Read, not copied out.

  • To the packing slip

    Generated from the order, signed on the tablet.

  • To the invoice

    Which the customer reconciles on their own.

One order, from voice message to invoiceIt's written
Tue 11:12 PMVoice message from Bistro 44"Green Valley, for Thursday: twelve of lemons, four of arugula, the usual peeled tomatoes"arrived
Tue 11:12 PMThree lines, Bistro 44's price list"The usual peeled tomatoes" = 6 cs, like the last four timesread
Wed 6:02 AMConfirmed, in Thursday's routeBistro 44 receives the confirmation on their phoneconfirmed
Thu 7:40 AMPacking slip 1188 generated and deliveredSigned on the driver's tabletdelivered
Mon 2:14 AMInvoice 402, reconciled automatically by the customerOrder, packing slip and invoice match: zero disputes, paid at 30 daysclosed
Twenty minutes

Bring us one evening's voice messages,
we'll watch them become lines

Forward us last night's orders just as they came in: in twenty minutes you see them as lines, linked to your price list, with the route ready. Free and no strings attached: if it's not for you, we'll tell you ourselves.

Book a demo Write to us
  • Last night's voice messages, as they are
  • Linked to your price list
  • Tomorrow's route, ready
Where it continues

Where it continues, for those who supply.

Price list uploadThe prices the orders use.Agent managementWho follows which customer.Orders, restaurant sideHow Ordinoo users order.
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